BPM3205 Value Chain Management

Value Chain Management provides a competitive advantage to the success of an organization. In the modern business environment, companies are now seeking to increase revenues and remove costs from the value chain. Improvement in value chain activities are being recognized as key contributors. Understanding costs, both direct and indirect, and pinpointing inefficiencies in the value chain enables companies to operate with their business partners in the most profitable and efficient manner. This course introduces students to the nature and contribution of value chain management to organizational performance.

Course Objectives
By the end of this course, the learner should be able to

• Conceptualize the concepts of value chain management
• Recognize the importance of Value chain management in the business context
• Acquire knowledge and skills of quality issues and costs associated with value chain management

Learning Outcomes       
At the end of this course student should be able to

• Identify the key players in the value chain of any organization
• Manage the different value chain activities
• Manage quality throughout the entire value chain on any organization